Specialized Services

With a specialized bilingual team and an office located 5 minutes away from the B3 Data Center, we can help in all client demands, offering both ad hoc support and monthly contracts. We have a process for registering support requests and providing monthly service reports.

i9DC is Smarter than Hands

Our team is knowledgeable in the Financial Market and Datacenter and is certified by leading hardware manufacturers in the market.

We guarantee you quality service for simple tasks such as cabling, as well as more technical demands such as equipment configuration and problem identification.

What sets the i9DC apart?

Our main services

Technical support and consultancy

With experienced and certified professionals, we assist our clients with their demands within the B3 Colocation and specific projects related to Financial Market technology.

New client prospecting

We participate in technical meetings alongside the company's prospects to address any questions regarding Colocation and the B3 ecosystem, facilitating the onboarding process for new clients.

Bilingual professionals

Our team consists of bilingual professionals with extensive experience in IT within the Financial Market.

24x7 support

We are always available to assist you with unexpected issues, even outside of standard business hours. Our 24x7 support is reliable and efficient for both companies and individuals.

Office 5 minutes away from Colocation

Our privileged location is only 5 minutes away from the B3 SPA Datacenter. We have the necessary agility to assist our clients with the urgency demanded by this market.

Intermediation with B3 teams

i9DC has close relationships with key B3 teams such as Colocation, Trading Support, and Products, among others. This helps us better understand the clients' needs, direct and follow up on these demands with greater agility and effectiveness.

Proactive and reactive support

We are always ready to assist our clients with on-demand services and perform detailed rack inspections and checklists to identify potential issues that could disrupt operations or result in financial losses.

Entry projects into the B3 Data Center

We provide consulting services for companies wishing to enter the B3 Colocation, whether through the hiring of their own rack or utilizing i9DC's infrastructure.

Management of client racks

We offer specialized rack management services with high quality and efficiency. Our analysts manage and monitor IT resources within the Colocation, allowing the company's technology departments to focus on their core activities.

Want to know more about how we can help your business?

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